Automated Hazard and Flood Insurance Tracking for Real Estate Loans

Home » Automated Hazard and Flood Insurance Tracking for Real Estate Loans

We help financial institutions using insurance tracking and management systems,specifically designed to provide sophistication and flexibility to help you accomplish your goals and objectives. We have worked with hundreds of community banks, and diverse lending institutions nationally to deliver an easy-to-use insurance tracking platform and competitive coverage solutions for seamless protection of your residential and/or commercial property portfolio.

Our experienced employees leverage technological and operational expertise to ensure lender objectives are met. These objectives may include accurate and timely updating of borrower’s insurance status, reducing operating expenses, identifying and reducing uninsured loans, reducing foreclosures and REO losses, optimizing borrower acceptance and minimizing false placements.

Service Levels

Insurance tracking
Insurance tracking and borrower notification
Insurance tracking, borrower notification and lender placed coverage fully outsourced.

Mortgage Hazard Details

Immediate binding authority up to $1,000,000 for Hazard coverage
Dual and single interest coverage without coinsurance requirements
Annual premium billing and pro-rata refunds

Flood Coverage Details

Coverage for residential and commercial properties
Immediate binding authority of $250,000 on residential properties
and $500,000 on commercial properties
Easily administered monthly billing

Benefits

Competitive pricing for all products, services, and customizable features
Knowledgeable and courteous call center agents available 8:30 am to 6:00 pm EST, Mon-Fri
Toll Free Fax lines for agents and customers available 24 hours a day
Email addresses included on all letters to facilitate receipt/confirmation of coverage
CFPB compliant notification cycles to maximize the effectiveness of the notification and minimize false notifications

Features

Online, real-time access to all borrower’s tracking and insurance information via Firm Serv website interface using SSL
All historical information is maintained and available through the website interface
Web-based availability to view scanned images of paper insurance documents received from borrowers
Paperless Electronic Data Interchange partnership interfaces with most major and several smaller personal lines underwriters to reduce your mail handling volume
Document management services and secure on-site document shredding
Secure FTP servers available to transfer information

How can we help you?

Reach out to discover the possibilities for your business.