About

Serving Lenders, Protecting Collateral, Saving Time and Generating Fee Income Since 1992.

Our History

After 13 years of working with financial institutions as an employee for AIG American General, FirmServ was Founded in 2005. We have grown to be a regional leader in insurance tracking and protection solutions for financial institutions..

For over three decades, we have worked with financial institutions, mortgage servicers, and property investors to protect their assets and remain compliant with evolving regulations.

We continuously innovate and adapt to meet the changing needs of our clients, introducing advanced tracking technology, expanding our insurance offerings, and building a team of dedicated professionals..

Who We Represent

We work with the leading collateral protection insurance carriers and Third Party Administrators to offer both admitted and non-admitted solutions from ‘A’ rated carriers.Currently, we insure numerous financial institutions, investors and automobile dealers throughout the Southeast  United States.

Our Mission

To protect organizations who lend, support and invest in the community by providing comprehensive, reliable, and innovativeinsurance, escrow, compliance, and risk management services.We appreciate and understand the unique challenges of properly insuring and tracking insurance for community banks, auto finance companies and other local or regional lenders or investors. Since 1992, wehave helped numerous businesses and individuals with insurance and streamlining processes to support their growth and that of their community. Let us help you tailor a program ideally suited to your needs.

Leadership Team

Meet the experienced professionals who guide our company with expertise and vision.

Michael Thompson

Chief Executive Officer

With over 25 years of experience in the insurance industry, Michael leads our company with strategic vision and a deep commitment to client success.

Sarah Rodriguez

Chief Operations Officer

Sarah oversees our day-to-day operations, ensuring that we deliver exceptional service and innovative solutions to every client.

David Chen

Chief Technology Officer

David leads our technology initiatives, developing cutting-edge tracking systems and digital solutions that set us apart in the industry.

Our Values

Integrity

We conduct business with honesty, transparency, and ethical standards that build trust with our clients and within our team.

Innovation

We continuously explore new ideas and technologies to improve our services and create value for our clients.

Community

We recognize our role in supporting the financial institutions that serve their communities, and we value the relationships we build.

Excellence

We strive for excellence in every aspect of our business, from customer service to technical solutions.

Join Our Team

We’re always looking for talented individuals who share our values and passion for excellence. Explore our current opportunities and become part of a team that’s making a difference.